When an eCommerce company receives its first order, it must start figuring out how to ensure order fulfilment quickly and efficiently. This is especially true for an e-commerce company in Australia, where the growth rate is brisk. So it’s advisable to start looking for excellent courier services in Australia before your orders multiply. A courier services company can help you streamline many of your shipping processes in line with consumer preferences.
Doing an e-commerce business is like opening a Pandora’s Box full of concern and anxiety. ‘Will I provide international shipping?’ ‘How will I deliver orders to my customers?’ ‘Which cities and countries will I ship to?’ ‘What is my target audience?’
These are all critical questions an e-commerce entrepreneur has to answer to provide the best shipping and delivery services. A good and reliable courier service in Australia is essential to maintaining a loyal customer base. Moreover, they come in handy in ensuring that your customer’s post-purchase experience is a positive one.
This article will discuss some of the best courier services in Australia. Reading further, you will gain essential tips on selecting the best logistics company for your business from our list of top courier companies.
Looking for an in-depth review of Courier Services in Australia? Check out our Couriers in Australia: A Complete Guide for 2023 blog.
Top 10 Best eCommerce Courier Services in Australia [Cheapest and Fastest]
Finding an outstanding courier and delivery company for your online business in Australia can be daunting.
Courier services in Australia may be equipped to provide warehousing, packaging, scheduled delivery, and other services for your business. But which courier services in Australia you need and how much they cost can significantly influence your choice of logistics companies.
Here’s our list of the top 10 courier services in Australia that provide all the shipping services an e-commerce company can require.
Zoom2u utilizes a state-of-the-art platform that lets customers book and track their deliveries in real-time. This innovative approach has quickly earned the company a reputation as one of the leading courier services in Australia, with a loyal customer base that includes small businesses and large corporations.
One of the critical factors behind Zoom2U’s success is its focus on customer service. The company’s team of couriers are highly trained and experienced and are committed to ensuring that every delivery is completed on time and to the customer’s satisfaction. In addition, Zoom2U provides a range of flexible delivery options, including same-day and after-hours delivery, allowing customers to get their packages delivered when needed.
Another key advantage of using Zoom2U is the company’s commitment to transparency. Customers can track their packages in real time using the company’s online platform, which provides up-to-the-minute information on their delivery status. Businesses that must keep track of their shipments highly value this level of visibility and control. It is a crucial reason why Zoom2U has become such a popular choice for companies across various industries.
In recent years, Zoom2U has continued to grow and expand its operations. The company has partnered with various businesses across Australia, including major retailers and e-commerce platforms, and has expanded its delivery services to include international shipping.
DTDC is a door-to-door international courier company based in Sydney, Australia, and is part of the larger
DTDC chain. DTDC provides complete e-commerce solutions to businesses worldwide.
It is a leading global provider of logistics solutions with a broad range of freight services and domestic and international shipping. Their major highlight is offering overnight shipping and same-day delivery within two hours for prime cities like Melbourne and Perth.
It is one of the best courier companies to promptly provide premium service to e-commerce businesses across ten thousand locations. Coupled with this, DTDC offers import clearance at affordable rates and processes business and retail returns for Australian merchants.
DTDC can integrate directly with your warehouse management systems for easy order pickup and delivery. It also comes pre-integrated with e-commerce marketplaces and platforms like Shopify, WooCommerce, eBay, etc.
DHL Express is a global parcel delivery and logistics service company with extensive operations in Australia. It provides its services to both individual shippers and businesses. DHL can ship anything from documents to heavyweight shipments across 220 countries.
In addition, e-commerce businesses can use their air, land, and ocean freight services for cross-border or overseas delivery. In its e-commerce solutions, DHL Express offers full-fledged warehousing, pickups and drop-off (PUDO), and contract logistics services.
DHL is a good fit for Australian businesses because of its various industrial uses, whether real estate or eCommerce. Moreover, they offer eCommerce retailers the benefit of cash on delivery shipping for countries like Vietnam and Malaysia.
United Parcel Service is one of the prominent carrier service companies in Australia. It ships orders to 220+ countries worldwide. It specializes in sending heavy or bulk shipments. UPS has a shipping rate calculator on its website, which allows businesses to estimate shipping costs.
It offers freight, express, and urgent deliveries. It can also deliver parcels on the same day or the next day. UPS couriers come with a tracking ID that can be used to check the real-time status of the order.
FedEx is a popular supply chain management and courier service company worldwide. It delivers parcels to and from Australia and offers fast delivery services to e-commerce businesses.
FedEx is most famous for its temperature-sensitive carrier transport and the ability to deliver dangerous or flammable objects. In addition, it provides customs clearance for the customers and sellers. FedEx also offers free packaging services and enables tracking and tracing of all its parcels.
A wholesome package of personalized tools makes FedEx an eCommerce-friendly courier company for Australian retailers. From offering discounted shipping rates and customs clearance to online billing, FedEx prioritizes optimizing the brand and customer relationship.
6. Couriers Please
Couriers Please is a very well-known courier and postal company in Australia. It provides various pickup and drop-off services to eCommerce businesses in the country. Its flagship program is Ezysend. Businesses can conveniently send shipments or source products from suppliers in any part of the world.
It has also launched a new POPStation or Pick Own Parcel Station feature. Customers can pick up their parcels from their nearest store at their convenience. In addition, if a courier is not delivered for any reason, customers or the sellers themselves can book the order for a redelivery attempt.
Aramex is a global e-commerce shipping service company that has an Australia-wide network. Apart offers a range of choices for its standard shipping and delivery services. One can direct courier agents to leave the parcel at a safe place or obtain signatures from receivers.
Aramex also presents a broad selection of services to help brands straighten their shipping process. This includes warehousing, inventory management, packaging, bundling, kitting, and eco-friendly packaging options.
It offers parcel collection and returns services for businesses to receive shipments from suppliers and customers. Furthermore, it handles the holiday season by delivering on and around Christmas and scales up during that time to manage the deluge of orders.
8. Australia Post
Australia Post is the national postal service of the country. It is headquartered in Melbourne. It efficiently makes delivery of small, medium, and large packages. Australia Post efficiently manages all business sizes’ shipping, delivery, and returns.
Customers can track their orders, report lost or missing orders on their website, and even calculate shipping and postage rates. Stamps can be bought from Australia Post’s website, and postage is generated on their mobile app. Customers can swiftly choose any pickup location with a network of 2,900 Post Offices and parcel lockers.
Australia Post has various satchel options for domestic shipping, especially for eBay retailers. It also offers recycled bags, packaging for fragile items, and personal or branded packing materials.
StarTrack is one of Australia’s first choices for e-commerce businesses regarding fast and cost-effective delivery. StarTrack mainly caters to the B2B and B2C sectors. It has particular same-day metro and interstate delivery within 1 to 4 hours to major metropolitan areas of the country.
It tracks orders in real-time and sends automatic order status messages to customers’ SMS and Email. In addition, StarTrack Courier can send Proof of Delivery upon successful delivery. It also sends shipping reports to online sellers regularly.
Along with the shipping carrier, StarTrack is a 3PL with multiple warehouses in central cities and numerous modern depots. It presents Australian businesses with cross-border logistics, cross-docking, inventory management, freight forwarding, and other solutions.
MAERSK is an Australian supply chain and logistics company specializing in transportation and freight solutions. They offer a multimodal freight shipping program involving ocean, air, intercontinental, and LCL (Less than a container load). Apart from these, their strong suit lies in warehousing and distribution, 4PL logistics, cold chain, and eCommerce logistics.
Their eCommerce logistics include reliable international transit, volume bundling, complete visibility of cargo and shipments, and home deliveries. They also have dedicated fulfilment features like optimized stock management, packaging solutions, and online store integrations.
Choose the Best Courier Services in Australia that is Best For You
In summation, courier companies in Australia can help online businesses scale up their businesses enormously. However, finding the right courier company to fit your unique business needs should take time and effort.
We hope this article has helped you understand how courier services companies can assist you in your e-commerce deliveries. By looking carefully at all the essential features a courier services company must have, you will be able to find the best courier services company in Australia for your business in no time!
Which Is The Best Shipping Company In Australia?
Generally, the best shipping company is the one that fulfils all the shipping needs of a business while enabling the owner to scale up in the process. In this regard, many excellent shipping and logistics companies exist in Australia.
Some, like Zoom2U, Australia Post, and Pack and Send, are excellent choices for domestic express deliveries. In comparison, others like FedEx, UPS, DHL, and DTDC Aramex have honed their skills in international deliveries.
At the same time, companies like MAERSK, Star Track, Couriers Please, and Crane Worldwide Logistics are adept in warehousing and freight forwarding. To determine the best shipping company, one must understand their shipping goals and budget.