How much does it cost?

There are no joining fees. Each time a new booking comes in we will show you how much you will be paid for the booking. Typically we take a 15%-30% transaction fee depending on the booking.

Do I need an ABN?

To join our courier marketplace you need to be registered as business this means you’ll need to have an ABN. You must be eligible to work in Australia in order to apply for an ABN and partner with Zoom2u.

Ensure you’re tax compliant. You can get a free ABN with GST registration using Airtax or direct from ABR.

Why do I need an ABN?

To join our courier marketplace, you’ll need to be registered as a business. This means you’ll need to have an ABN. You must be eligible to work in Australia in order to apply for an ABN and work with Zoom2u.

Do I need to be GST registered?

No. Your ABN does not need to be GST registered to become a driver. Ensure that you are tax compliant.

How long does it take to become a Zoom2u courier?

After you submit an application it may take up to 14 days to process depending on your response time!

We ask that you complete each and every step of the application process we email you as soon as you can, your applications will be cancelled after 30 days if not completed.

What else do I need to work with Zoom2u?

  • A valid Australian driver’s license
  • The right to work in Australia (Citizenship, permanent residency, or a working VISA)
  • An ABN (Australian Business Number). You can get a free ABN with GST registration using Airtax or direct from ABR.
  • A reliable vehicle with comprehensive insurance coverage
  • A smartphone with reliable internet connection
  • You will also require a clean police record with the Australian Federal Police as we require mandatory police checks.

How do I get paid?

On Friday we will transfer funds directly into your account for the previous 7 days of bookings. You will receive an email with details of the payments.

What vehicles can I register with?

Our couriers may register with any vehicle ranging from Bikes, Motorcycles/Scooters, Car (Sedan, Hatchback), SUVs (4×4), Vans, and Ute/Trucks. It doesn’t necessarily have to be yours, as long as it has a comprehensive insurance coverage.

Why do I need comprehensive insurance coverage?

Many of our contracts with our customers require our drivers to have comprehensive coverage. It also offers far more protection to our drivers in the case of theft or accident. This doesn’t necessarily need to be under your name in case you’ll be using a family member’s car or a rented car, etc.

Can I register more than one vehicle?

Yes, just make sure to coordinate with Zoom2u team so we can keep records of your vehicles’ details and document

Why was my application declined?

Hi there, we get a lot of applications and unfortunately we cannot approve everyone. We are not currently hiring in your area at the moment, but we will let you know when we are looking for drivers in your area.

Do I need to be online at specific hours/schedule?

You have complete flexibility on when you work and which bookings you would like to deliver. It’s just a matter of accepting the workload that is right for you. Work a few hours or as many days as you like during the week.

What do I need to bring/wear whenever I do deliveries for Zoom2u?

We suggest the following:
  • Safety vest
  • Car phone charger
  • Phone cradle
  • E-Tag
  • Trolley/Cart (if you’d like to take on heavy deliveries)

How much money can I make?

Your income depends entirely on how often you work and how many jobs you accept. We are busiest on Mondays, Thursdays and Fridays so are likely to win more business on these days.

How and when do we get paid?

On Fridays, we will directly fund your account for the previous 7 days of bookings. You will receive an email with details of the payments. For any inquiries, you may email accounts@zoom2u.com

Do you operate in Tasmania/Darwin/ Cairns?

At this stage we are not operational in these areas. But watch this space as we are expanding very quickly!

Which jobs will be offered to us?

Any jobs that are within 100KM will be offered to the nearest courier of the pick up location in the booking. Best to stay online to get notified of any jobs that come up real time. You’ll then have the option to choose whichever job you’d like to do or not