Zoom2u's latest information on the Coronavirus

15 July 2025 | Fully Operational

Sydney

Operational

Melbourne

Operational

Brisbane

Operational

Gold Coast

Operational

Canberra

Operational

Adelaide

Operational

Perth

Operational

6 September 2021

Dear
Customers,

Just a quick update regarding the current wave of novel coronavirus currently spreading accross the country.

The platform is still operational in all major cities including Sydney, and can absolutely have your item delivered today!

Please note, drivers on the Zoom2u platform are classed as essential workers, those drivers living in the affected LGA's with tight restrictions are adhering to all guidelines.

All drivers have downloaded the permits to work and are following all NSW Government regulations concerning vaccinations.

Please note that for the safety of both drivers and customers, drivers will not be obtaining signatures for any deliveries in the high risk Greater Sydney area - Your drivers will ask for a name, take a photo of the package and we will record a GPS stamp.

Need hand sanitiser or surface spray?

Our friends at Spread good vibes only have you covered! Order before 12pm and we will deliver it to you on the same day within Sydney & Melbourne metro.

Visit https://spreadgoodvibesonly.com.au/shop/

If you have any questions please do not hesitate to reach out to our live chat team below!

4 August 2020

Dear
Customers,

Here at Zoom2u we have been closely monitoring the current COVID-19 situation currently unfolding across the country. We are still fully operational in all major cities, including Melbourne and can absolutely deliver your item today!

For the safety of both the customers and drivers on the platform we highly encourage the use of our “No contact” delivery process.

If you require a no contact delivery due to isolation or infection it is imperative that you follow these steps:

Enter in the booking notes that you would like a no contact delivery.

Provide your mobile number for ease of contact.

Please contact your driver directly so they can leave your package in a safe location and confirm via phone call.

We are encouraging No Contact Delivery and signatures are no longer required.

This means from today the following changes are in place:

All deliveries will no longer require a signature - - We will ask for the consignees full name and take a photo of the package as proof of delivery.

Drivers will practise social distancing when collecting and delivering items.

16 March 2020

Dear
Customers,

At Zoom2u our priority is always the safety of our customers, staff and carriers. We have been monitoring the developing situation of the spread of the coronavirus, COVID-19. To assist with reducing the spread we are taking steps to minimise contact between carriers and customers.

For the past week our operational staff across Australia and Manila have been working from home. All our systems were designed from the beginning to allow staff to work remotely so we are operating at full capacity.

Today we are introducing some additional changes to protect carriers on the platform better.

Zoom2u's latest information on the Coronavirus

Zoom2u has recently partnered with Stay Safe, Spread Good Vibes Only to deliver hand sanitizer to customers the same day they order*! If you or your family are in need of hand sanitizer, order before 12pm and we will deliver it the very same day*!
https://spreadgoodvibesonly.com.au/shop/

*Within Sydney & Melbourne metro only

If you have any questions, concerns or would like to discuss specific booking requirements not mentioned above please contact us and we'll be more than happy to help.

In the meantime we will be here to assist with moving your parcels at speed.

Stay safe during these unprecedented times.

ZOOM2U AND SYDNEY SMASH CAKES PROMOTIONAL CONDITIONS OF ENTRY

Information on how to enter and prizes form part of these Conditions of Entry. Registration for and/or participation in this competition is deemed acceptance of these Conditions of Entry. Acceptance of these Conditions of Entry is a condition of entry to this competition.

This is a game of skill and chance plays no part in the competition.

Entry to this competition commences on 29/06/2018 at 8AM AEDT and concludes on 29/06/2018 at 6PM AEDT.

The winners will be based on the creativity of the responses, which will be decided by the Zoom2u team.

The winners will be notified on 2/07/2018. The prizes will also be delivered on this date.

The winners will receive 1 x Sydney Smash Cake delivered by Zoom2u. No exceptions to this prizing will be made to suit personal needs or preferences.

Neither Zoom2U nor Sydney Smash Cakes can be held accountable for any injury or allergic reaction that occurs while in the winner’s possession.

Entrants warrant and agree that, without limitation:
- a. their entry will not contain viruses or cause injury or harm to any person or entity;
- b. they will comply with these Conditions of Entry and with all applicable laws and regulations, including without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems;
- c. they have the full authority to grant to the Promoter the rights referred to in these Conditions of Entry;
- d. they give permission to Zoom2u to keep their details on file;
- e. they will indemnify the Promoter against all costs and claims by third parties arising from a breach of these Conditions of Entry.

Entrants agree to waive, and hereby do waive, any legal or equitable rights or remedies they have or may have against the Promoter with respect to the entries and Content they submit and their use of the Promotion Website, and agree to indemnify and hold the Promoter, its officers, agents and affiliates harmless to the fullest extent allowed by law regarding all matters related to their use of the site.

Zoom2u ensures that any personal information collected during this competition will follow the Australian Privacy Principles under the Privacy Act.

All winners will be contacted regarding prizes.

Our sales representatives might reach out to you on the phone number supplied in this form.

By entering the competition all people involved accept the terms and conditions listed above.

We are currently experiencing some technical difficulties with our phone lines, we are sorry for any inconvenience that may cause.

Do you love being a Zoom2u customer? Why not become a Zoom2u investor? Find out more.

Zoom2u's latest information on the Coronavirus

9 April 2020