So, you need a Sydney courier to deliver a package to a friend, customer, or colleague. Do you go for the cheap courier Sydney or the reliable courier? It’s the age-old problem of price vs. quality, and at the end of the day, courier services are no different to any other industry in Sydney – you get what you pay for.
For example, if you’re running an online business, having access to a reliable courier can make a world of difference – quick delivery times represent your company well and increase the likelihood of return business in Sydney and across Australia.
Zoom2u connects people to drivers in their local area for fast, same-day delivery. Within a matter of seconds, you can sign up and send parcels all across the country. Continue reading to learn more about the difference between a cheap courier and a reliable courier in Sydney.
Cheap Courier Sydney Services: The Basics
As lockdowns across the world were put in place due to the emergence of COVID-19, online shoppers and gift senders saw excessive delays in parcel delivery and shipping. With modern consumers expecting reliable and quick delivery at affordable cost, such delays were universally disliked.
When you hire a cheap courier, you’re increasing the likelihood of delays, damage, or unresponsive customer service. If you’re sending a package that needs to be somewhere by a specific time, or a parcel containing expensive goods, entrusting a cheap courier may not be the best course of action.
Suppose a courier service is offering extremely low prices. In that case, it’s almost certain that they’re cutting costs elsewhere – most likely in the very processes that are used to ship the parcels themselves.
Why You Should Avoid Cheap Sydney Couriers
If quality and promptness are important to you, spending a little extra on a reliable courier service with a proven track record is well worth it. If you’ve enlisted the services of a cheap courier Sydney, here are some of the issues you’re likely to experience:
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Sub-par Customer Service
Picture this scenario; you’ve sent a package interstate to a family member for their birthday in a weeks’ time. After 4 or 5 days, you haven’t received any shipping updates nor correspondence from the courier service. When you try to reach out to them for assistance, you’re left on hold or given an estimate of delivery three weeks from now, despite their initial promise of quick delivery.
For cheap courier services in Sydney, this type of scenario is not uncommon.
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Slow Delivery
Whether you’re an online shopper or a business owner, delivery time is always the most crucial factor in sending parcels and packages. This is even more true when your products are perishable or time sensitive.
A reliable courier will have accurate estimated delivery times that factor in the internal and external factors affecting the delivery. In contrast, a cheap courier is more likely to misrepresent the true estimate or not factor in characteristics that may extend the delivery time, such as size, distance and the loading methods needed.
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Missing Packages
Although the vast majority of parcels are delivered successfully, there are times where parcels go missing or are sent to the wrong address. Parcels go missing when labels are scratched off on accident, spelling mistakes are made, or the parcels themselves are loaded into the wrong truck.
Cheap courier services are likely to have less efficient systems and methods of sorting, labelling and delivery compared to reliable courier services in Sydney, as they’ve cut costs to be able to offer their service at a lower price. When less care is taken at this stage of the process or less efficient systems are present, it is more likely that your parcel will go missing.
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Inaccurate Tracking Systems
GPS tracking provides a sense of comfortability for people sending or expecting packages from a courier. By seeing the path of movement, the recipient or sender is more inclined to re-visit the service again as it builds a certain level of trust.
Cheap courier services are more likely to have poor tracking systems compared to reliable couriers, or even none at all. Sydney customers value the service experience just as highly as the product itself; poor delivery tracking and shipment failures will negatively impact the reputation of your business and lead people to believe you’re unreliable or disorganised.
Cheap Courier Sydney vs Reliable Courier: The Difference
When you enlist the services of a reliable, efficient courier like Zoom2u, you won’t have to deal with extended delays, poor customer service, slow delivery, or missing packages. An innovative platform that connects business and customers to a community of Australian couriers, Zoom2u prioritises rapid delivery times with live tracking technology and extensive customer support; you’ll be in the loop at all times.
Reliable couriers in Sydney like Zoom2u will offer:
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Same-Day Delivery and Real-Time Tracking
Zoom2u connects you with the closest driver in your local area for the most efficient delivery possible. You can book your courier by noon and receive your parcel by 5 pm on the very same day, all while tracking it live on your phone! Where cheap couriers may prioritise quantity over quality, a reliable courier will prioritise customer happiness first and foremost, and same-day delivery in Sydney is just one of many ways reliable couriers like Zoom2u become a recurring choice for business owners and online shoppers.
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Complete Transparency Every Step of the Way
Reliable couriers will be honest with you about the progress of your delivery and keep you in the loop throughout the entire process through real-time tracking and responsive customer support. You’ll have access to all the information we see on our end.
At Zoom2u, we give you the ability to see the availabilities of our Sydney  courier network, the specific courier that is allocated to your booking and the chance to communicate directly with your courier – wherever they are located in Sydney.
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No Hidden Fees
With a reliable courier, there are no hidden fees attached. You’ll be able to go online and get a quick, free quote that is 100% accurate, book a courier and then have your parcel delivered in Sydney, all for the initial price you agreed to.
Choose the Most Reliable, Trustworthy and Efficient Courier Service in Sydney
Delivering parcels has never been easier and more personalised than it is with Zoom2u – our technology makes sure that your package gets to where it needs to be on time. You’ll be able to track your parcel in real-time, talk with the courier and get informative updates on your mobile phone.
Zoom2u is extremely flexible and offers a vast array of delivery methods and times – the decision is entirely yours! Choose from our VIP delivery service that takes your parcel direct to the destination without stopping, or a 3-hour delivery when you need a package delivered quick in Sydney!
Need a specific type of delivery mode? Choose the vehicle that your courier will use! If you have any issues with your order, our customer service team is here to support you, operating from 8 am to 9 pm (AEST) Monday to Friday and 10 am to 4 pm (AEST) Saturday’s and Sunday’s.
Delivery shouldn’t be a lottery. When you choose Zoom2u for your Sydney courier needs, you’re choosing an Australian-owned, affordable, and reliable courier that’ll deliver your packages without fuss.
