Technology helping us to connect faster than ever—but that doesn’t mean there’s any less of a need for the human touch. Rather, it makes fundamentals like speed, reliability, and customer care all the more critical.
Zoom2u is part of a new generation of service providers fusing the best technology with the best people for the best results. While most people understand how traditional delivery services work, this article takes you behind the scenes with Australia’s fastest growing express courier marketplace to show you some features you might not know about.
We understand that for many businesses and workers, the 9-to-5 day is a thing of the past. Our after-hours delivery service was designed with the modern way of working in mind. This includes weekends and after hours—it’s the same as the normal service.
Choose any form of delivery during weekends and evenings, and it’s no different to traditional office hours. That means no extra fees for delivery during these times.
We’re one of the only courier services delivering around the clock. And with our real time location tracking, you won’t have to wait for office hours to know the status of your delivery.
Large and bulky items require more than just physically heavy lifting: logistically, they present many challenges too.
With a fleet of vehicles available for transporting large and heavy items, Zoom2u can ensure that your goods are transported safely and efficiently.
Take the example of happy client Yola], who regularly send large boxes of computer equipment from head office to interstate locations. “The costs are very reasonable and their customer representatives are always helpful to ensure you are happy with their service. At the end of service they bill out the invoice and always their invoices match their initial quote,” she says.
“I love how quick, efficient they are with pick-up and delivery. Zoom2u offer more options and flexibility than other couriers.”
It’s easy! Simply download the app and select your requirements, or call the customer service team if you’d prefer to speak to someone about your specific needs. On top of the specialised transportation, you can choose from service options that include VIP, three-hour, or same-day delivery.
Spend a little time in a law office, and you’ll hear horror stories about the one that got away: lost affidavits, or filings that never made it to the registrar. A client-centric organisation, Zoom2u understands the unique needs of the legal industry, specialising in time-sensitive, confidential and critical deliveries in in Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth and Gold Coast.
“I urgently needed a brief sent to a barrister for a court matter occurring the next day,” explains Emma from Indigo Law. “I contacted Zoom2u at around 2pm. The brief was collected within an hour and delivered around 20 kilometers away before close of business the same day.”
Accountability and reliability are the name Zoom2u’s game. Point-to-point deliveries make lost documents a thing of the past. No more sorting warehouses—just a simple delivery from point A to point B, topped with a service guarantee.